While I understand life can throw us curves sometimes, I like to keep some policies in order.
1. The creative fee is due to hold your booking and should be paid within 5 business days. It is NON-REFUNDABLE, but is transferable if the need for rescheduling arises.
2. Any order containing prints or canvases larger than 11×14 need to be picked up. I will notify you when your order is ready. Thank you for your patience.
3. CA Sales Tax of 8.5% will be applied to all orders containing products.
4. Please handle your prints with care. Any damage to a print that has left my hands, is the responsibility of the client and there will be a fee to replace it.
5. I guarantee my work against fading or discoloration. If this occurs, I will gladly replace the work at no cost to you.
6. Cameras, cell phone cameras and camcorders are not permitted during any session, in your home or on location.
7. Please DO NOT COPY or save photos from my Facebook page, website, or any other form of advertisement. Once you place your order, you will receive FREE web sized images you can use on your personal pages only. If ordering digital files, you will receive web size images of all files. Please keep the images intact & remember, no alteration of photos is allowed.
8. Anne Daiva Photography reserves the right to use images for display, publication or other purposes.
9. For all orders, payment is due in full at time of order. Your gallery will be live for one week and orders need to be placed within that time. There is a $25 hosting fee for each additional week the gallery is left up.
10. All portraits, books, albums, frames, etc. are non refundable. Orders cannot be canceled due to the custom nature of the products.
11. I understand things happen: family emergencies, illness, etc. Let’s try to give each other as much notice as possible if a session needs to be rescheduled, though understanding if it happens at the last minute. No shows will be charged a $50 fee.
12. Due to the custom nature of photography, all portrait orders are final and can not be changed or refunded for any reason.
13. Basic retouching is part of my artistic editing and includes skin softening, light wrinkle removal, under-eye shadow removal, teeth whitening and eye brightening. Any retouching that goes beyond that (removal of watches, braces, tan lines, etc.) will be charged a $50/hour retouching fee.
14. Released images are for personal printing and sharing only. They may not be used for commercial or editorial purposes, such as for entry into any contest or competition, advertisements, endorsements, or publication in magazines. Images may not be altered in any way. Original RAW files are not released, as they are not representative of my finished work. All images are copyright © Anne Daiva Photography per Title 17 of the U.S. Code (US Copyright Act).
15. Orders not placed within 30 days of session will be deleted. All ordered images will be archived for 1 year.